There is no strict age restriction for this trip. The tour is suitable for children and adults in good health. However, participants should be physically fit to handle light trekking and boat travel. For safety reasons, young children must be supervised by adults at all times, and elderly guests with medical conditions are advised to consult with us before booking.
FAQ's
Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.
We accept bank transfers, credit card payments, and online payment links. A deposit may be required to secure your booking, with the remaining balance payable before the trip departure. Full payment details will be provided during the reservation process.
The warranty covers trip operation assurance, including confirmed boat availability, licensed crew, and safety equipment as stated in the package. In the event of operational issues caused by the operator (such as boat unavailability or technical problems), we will offer a reschedule or refund in accordance with our terms and conditions. Weather-related changes are handled with guest safety as the top priority.
We are based in Labuan Bajo, Flores Island, Indonesia, the main gateway to Komodo National Park. Our team operates locally to ensure smooth coordination, reliable service, and authentic experiences for every trip.
You can contact us via WhatsApp, email, or through our website contact form. Our team is available to assist you with inquiries, bookings, and travel recommendations, and we aim to respond as quickly as possible during business hours.
Refunds are available depending on the cancellation notice period and the terms and conditions of your booking. Cancellations made within the allowed timeframe are eligible for a full or partial refund, while last-minute cancellations may be non-refundable. In cases of trip cancellation due to operational or safety reasons, a refund or reschedule will be offered accordingly.
Wi-Fi is not available during the trip, as Komodo National Park is a remote area with limited signal coverage. Mobile reception may be weak or unavailable in most locations, allowing you to fully enjoy the natural experience